Return Policy

Effective Date: July 16, 2025

At MowerZone.us, we want you to be fully satisfied with your purchase. If for any reason you are not happy with your order, we offer a return policy within 7 days of delivery.

1. Return Eligibility

To be eligible for a return, your item must be:

• Unused and in the same condition that you received it.
• In its original packaging.
• Returned within 7 days of receiving the item.

2. How to Initiate a Return

If you wish to return your item, please contact our customer support team at:

• Email: contact@mowerzone.us
• Phone: +1 (321) 804-3922

Provide the following information when contacting us for returns:

• Order number
• Reason for return
• Item(s) you wish to return

3. Refund Process

Once your return is approved and the item is received, we will process your refund within 5-7 business days. Refunds will be credited back to the original payment method. Please note that shipping costs are non-refundable, and the customer is responsible for return shipping fees unless the item is defective or incorrect.

4. Exchanges

If you would like to exchange an item for another one, please follow the same return process and place a new order for the item you want.

5. Non-Returnable Items

Some items are non-returnable, including:

• Gift cards
• Items marked as "Final Sale" or "Non-returnable" on the product page

6. Damaged or Defective Items

If you receive a damaged or defective item, please contact us immediately, and we will assist you with a return, exchange, or refund.

7. Contact Us

If you have any questions about our return policy or need further assistance, feel free to reach out to us:

• Email: contact@mowerzone.us
• Phone: +1 (321) 804-3922